One of the things I enjoyed the most while serving on the council were the friendships with other travel colleagues.  I got to know Travel Vendors, Destination Company Representatives and other Planners much better.  At the end of the day we all have very similar goals and challenges.

Christel Pailet Aragon, Director, UCLA Alumni Travel

2018-2019 EXECUTIVE ADVISORY COUNCIL

Members of the current EAC as well as Emeritus Council (colleagues that have served as former Council members) are available to share behind-the-scenes insights on what is involved with conference planning, session choices and events, venue choices, and ETC’s evolving community engagement.

Jean Bouffard

Jean Bouffard left Tourisme Québec after 35 years of service, and five years ago joined Adventure Canada, a Toronto-based tour operator specializing

in cultural and natural history, namely small ship expedition cruises. Active in the industry since college, he covered most aspects of tourism development and promotion. Starting as a tour director in Western Europe, he spent several years in New York City as director of tourism for the Government of Québec. He also taught at the Management School of Université du Québec à Montréal and at LaSalle College. In his later years at Tourisme Québec, he acted as their senior advisor for market strategy for the US and Canadian markets, and coordinated the operations of their field offices in both countries. Bouffard was recognized by the Educational Travel Consortium for his contribution to the advancement of learning and enrichment travel within the US travel trade and the Canadian tourism industry. He also acted as the meeting chairman for the National Tour Association yearly operators meeting in Quebec City in 2016.  He is a member of the International Council of Monuments and Sites, the National Trust for Canada, Héritage Montreal and Action Patrimoine. Mid-career fellow at the School of Foreign Service of Georgetown University (Washington DC), he is particularly interested in cultural history and global issues. www.adventurecanada.com 

Andrea Holbrook

Andrea Holbrook is President of Holbrook Travel, Inc. Her start in the travel industry began at a young age, accompanying her parents on

expeditions such as hiking the Inca Trail and butterfly-collecting with lepidopterists in rainforests around the world. After graduating from Columbia University with a major in English literature in 1991, she spent almost two years working in Costa Rica at Selva Verde Lodge and Private Reserve—a nature sanctuary in the Sarapiqui region, founded by her family in 1985. Andrea stewards Holbrook and Selva Verde Lodge and is President of the Sarapiquí Conservation Learning Center, an organization that strives to connect communities and sustainable development through educational programs and rural tourism in Costa Rica. She also serves on the Board of Climb for Cancer and recently joined the Board of the Center for Responsible Travel (CREST), an organization dedicated to increasing the positive global impact of responsible tourism.  Andrea feels fortunate to play an active role in connecting cultures, supporting knowledge and appreciation for biodiversity, and finding innovative ways to foster responsible travel. She lives in Gainesville, Florida with her husband and high-school-aged daughter.  www.holbrooktravel.com

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Karen Kuttner-Dimitry is Vice President of Affinity and Charter Sales at Lindblad Expeditions. Kuttner-Dimitry has been in the adventure travel/luxury cruise

industry for nearly 30 years. She launched her career in the travel industry in 1987, where she spent five years on board cruise ships as a Social Director. In 1993, she became the Director of Sales, Mid-Atlantic States for Lindblad Expeditions.  After three years of rapid growth in regional sales revenue, she focused on the development of affinity and travel agency accounts nationwide. Seeking new challenges, Kuttner-Dimitry left for Natural Habitat Adventures in Boulder, Colo., in 1997, to direct all sales, and marketing for affinity and incentive markets. In 2003, she became the Director of Sales at Grand Expeditions responsible for all affinity sales and marketing. She returned to Lindblad Expeditions in 2004 to expand the affinity and charter business nationwide. Kuttner-Dimitry holds a M.Ed. in Counseling Psychology and a M.A. in Personnel Administration, both from Columbia University. She lives with her husband and three children in New Jersey. A third year member on the Executive Advisory Council, Kuttner-Dimitry represents the affinity cruise market. www.expeditions.com 

Andrew Lockwood is President/CEO of Pacific Islands Institute (PII) based in Honolulu, Hawaii.  His mother started the company in 1989 with his assurance

that he would join her after his Air Force commitment.  He returned home to Hawaii and for over 25 years, has led the organization in its mission of providing positive cultural interactions, protecting and sustaining indigenous cultures and environments, and giving back to local communities.  Expanding PII’s client base from affinity and school organizations to associations, boardroom and donor groups, Andrew enjoys matching the rich cultural and eco-resources of a destination with the needs of each client.  Having traveled extensively throughout the islands of Polynesia, Melanesia and Micronesia, he has built lasting relationships with industry suppliers to village chiefs through his authenticity and ethics.  An Amherst College graduate with an MBA from Chapman University, Andrew also has his CMP (Certified Meeting Professional) and believes travel should have a multiplier-effect benefitting not only the traveler but also the people, local communities and environments of the place.  He and his wife are passionate about travel, learning, and sustainability and have passed the appreciation for these interests on to their three children. www.ExplorethePacific.com 

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Ivan Martinez-Vega is the Director for Florida and the Caribbean for the Mexico Tourism Board. Based in the Miami/Fort Lauderdale area, Martinez

is responsible for Marketing, Advertising and Public Relations in support of the MTB Marketing Plan. He has worked for the Mexico Tourism Board in various managerial capacities since 2007. He is an International Business and Event Management Expert and fluent in English, French, Italian, Portuguese and Spanish. He is certified in Event Management and a Professor of Strategic Negotiation 6 Lobbying at the Monterrey Tech, and has lectured on Event Management and contributed as a columnist for “MASEXPOS” magazine. Martinez has a PhD in Public Administration and a Master’s Degree in Business Administration with concentration in International Negotiations from Instituto Technologico y de Estudios Superiores de Monterrey Campus Estado de Mexico. www.visitmexico.com/en

Anna E. Pollock is a Program Officer for Cornell University Alumni Affairs. She is passionate about building devoted audiences of raving fans by using

smart tools, compelling copy, and her signature exuberance. Ms. Pollock specializes in creatively leveraging the metrics of success to drive internal organizational gains while simultaneously benefiting external partners. She favors a lean start-up mentality, viewing a lack of resources as an opportunity in waiting. At the helm of the Cornell Alumni Association Travel Program since late 2013, she sites her most exciting achievement as the rapid growth in the program’s traveler base (more travelers, more diversity, spanning the generations) since transitioning from print to digital marketing. Up next, the soon-to-be-launched Cornell Alumni Wine program! Ms. Pollock holds a B.A. in philosophy from Cornell University. Her background includes entrepreneurship, development, strategic planning, change management, holistic health, fitness, and literature. alumni.cornell.edu/learn-and-travel/travel-program/

Tony Rango has been a staff member of the Sierra Club since 1992 and currently serves as the Director of National Outings and Program Safety.

The National Outings program offers more than 300 domestic and international trips annually, led exclusively by volunteers. In 2000, Tony created and developed the Sierra Club’s first national training program for outing leaders. Since then, the program has trained and fielded thousands of leaders and volunteers. He initially got involved with the Sierra Club because of his job, but he soon began leading for the program and training future leaders. He has led numerous Sierra Club trips including backpacking, rafting, biking, kayaking and trekking trips. Tony currently serves on the ETC Executive Advisory Council representing national non-profit organizations and advising on the Risk Management sessions. www.sierraclub.org/outings/adventure-travel

Beth Ray-Schroeder, Director, Duke Alumni Travels, Duke Alumni Affairs

Beth Ray-Schroeder is Director of Duke Alumni Travels in the Office of Alumni Affairs at Duke University. At Duke since 2005, Ray-Schroeder has also directed

alumni education initiatives and priorities of the alumni travel program. She now organizes more than 40 educational travel programs annually, which comprise vendor itineraries and in-house customized programs showcasing unique Duke entities and are led by Duke faculty. Prior to coming to Duke, Ray-Schroeder lived and worked in Spain and Germany for 17 years. She held positions as a software developer in Madrid, as international systems project manager at Deutsche Lufthansa AG in Frankfurt am Main, and as an organizational consultant in Austria, Germany and Switzerland. She holds a B.S. in Computer Science and the equivalent degree in Psychology from Duke University, and a M.S. in Organizational Psychology from Johannes Gutenberg University of Mainz. Ray-Schroeder is currently serving on the ETC Executive Advisory Council representing the interests of alumni association travel planners in the southeastern United States.  https://alumni.duke.edu/programs/duke-travels 

Steve Ridgway is Owner and President of Criterion Travel, a tour operator specializing in educational travel. He has been a professional tour operator for

over 40 years, focusing for the past 30 years on affinity travel. He held a variety of management positions during twelve years with Maupintour, a wholesale tour operator that for Ridgway’s last ten years was honored in the annual Travel/Holiday magazine reader poll as the best international tour operator in the U.S. At the AARP/NRTA Travel Service he was responsible for a staff of 120 providing travel programs for 40,000 travelers annually. Prior to becoming owner of Criterion Travel, for 17 years Ridgway helped lead High Country Passage, another tour operator specializing in high-quality educational travel programs for prestigious nonprofit organizations. He currently shuttles between Criterion’s administrative office in Palo Alto, California and his home in Beaverton, Oregon where he keeps an eye on his three young grandchildren. Ridgway is a graduate of the University of Kansas and a proud Jayhawk. He joined the ETC Executive Advisory Council in 2014 and represents the ETC U.S. Tour Operators constituents. www.criteriontravel.com

Ben Sander works with Black Sheep Adventures designing small group biking and hiking adventure trips. He previously was the Travel Program Manager

for National Parks Conservation Association, offering the best in educational travel to the National Parks. Sander has experienced and worked in ecotourism ventures in Costa Rica, Kenya, Tanzania, Peru and Pohnpei, Micronesia which have guided his vision for the travel program. He holds a masters degree in natural resources and sustainable development and conducted his master’s research in Costa Rica at one of the first eco-lodges in the world, Rara Avis, which has since been published and Sander has spoken at a number of ecotourism focused conferences on his research. His passion for ecotourism also led him to be a tour guide in Washington DC offering bike tours of the national memorials as well as being a nature guide in Costa Rica. He is a bike advocate and has participated in the Climate Ride the last four years riding over 300 miles on each ride to help raise awareness around climate change, bike advocacy, and national park protection.
blacksheepadventures.com

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Kate Sanders Kate Sanders is the Director for Alumni Programs and Alumni Group Travel at Oregon State University, where she is responsible for

the association’s signature events and the travel program. Kate manages over 30 tours a year in addition to planning and operations for signature events and various alumni relations programs. She joined the Alumni Association in 2013 after planning presidential and university-level events at Oregon State University. Sanders was previously an event planner with Class Act Events, Inc. and a project manager and writer for Sea Reach Ltd. – a design and manufacturing firm of visitor centers, wayside exhibits and signage. Sanders also has a background in environmental education. Travel and tourism has always been part of her life, from family trips when young, living abroad, to work and personal travel today. Life stays adventurous and fun when she with her husband and two kids, trail running, touring, or being absorbed in art and photography projects. Sanders is a graduate of Colorado State University. www.osualum.com

Dan Stypa Photo

Dan Stypa is the Associate Director of Alumni Programs at Rice University (Houston, TX).  Stypa is responsible for managing the Rice Alumni Traveling

Owls program, as well as all other lifelong learning and international engagement initiatives.  In his time at Rice, the Traveling Owls has doubled the number of trips offered and program participation has grown over 100%.  He has led groups to places such as Tanzania, China, Cuba, Italy, the Baltic Sea, and more.  Additionally, he manages affinity groups to help engage alumni in meaningful programs and activities that connect alumni and friends back to Rice University.  Prior to his current role, Stypa worked at the University of South Florida and coordinated faculty engagement programming for on-campus residential students.  Stypa has presented at regional and statewide CASE Conferences and serves on the Greater Houston Partnership Commission.  He is passionate about dogs; he has two of his own – Frieda and Knightro – and is an active volunteer with K-9 Rescue Angels – a nonprofit dog rescue committed to rescuing and rehoming dogs in the greater Houston area.  Stypa is originally from Ohio and has a Bachelor of Arts in Communications from Bowling Green State University (OH) and a Master of Science in Higher Education Administration from the University of Tennessee. Stypa became a member of the Executive Advisory Council in 2016 and he represents Southern region private schools.  http://alumni.rice.edu/travelingowls

Lauren Summers

Lauren Summers is the Director of Marketing for Visit Wales in North America, the official government sponsored tourism board for Wales

where she has worked for the past seven years. She has over 20 years of experience including marketing, public relations, event planning and business management.  At Visit Wales, she manages trade sales public relations and marketing as well as consumer campaigns for the U.S. and Canada. Prior to this position, Summers was the general manager of a small hotel in Cambridge, MA where she worked while completing her masters at Harvard Divinity School. At Harvard, she studied the healing traditions of indigenous world religions while playing host to the scholars, researchers, academics and activists from around the world who stayed in her hotel. As a result, she discovered her passion for the tourism and hospitality industries. Summers had previously founded and run her own communications agency based in New York City. Her clients included entertainment, corporate and non-profit organizations such as Levi’s, Disney, and the international Acapulco Film Festival, along with number of Grammy award winning artists, Oscar winning performers, bestselling authors and other celebrities. In addition to her master’s degree, Summers holds an undergraduate degree in Public Relations and marketing from Hampton University. Summers currently serves on the ETC Executive Advisory Council representing the interests of the International Destination constituents with European regional focus-well established for the ETC market.  www.trade.visitwales.com 

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Enrique Velasco, Jr. is COLTUR Peru´s Director of Sales for North America. COLTUR is a third generation family-owned-and-run-since-inception

inboundTour Company based in Peru. He devoted the first fifteen years of his professional life to the financial industry. Because of the nature of his work, he did extensive traveling both domestic and abroad. Enrique has worked with his family’s company, COLTUR, for the past twelve years and absolutely loves traveling, meeting new people, developing relationships with clients (many of which turn into long lasting friendships) and being able to show his country to fellow travelers.  Velasco is a new member to the Executive Advisory Council joining in 2017.  He will represent the interests of foreign based In-Country Tour Operators.  www.colturperu.com 

Past EAC Meeting Photos